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White Bear Fantasies will repair or replace an item (limited to 2 replace/repair(s) if you, your pet, your vacuum cleaner, or your jeans' pocket break it). Send item back to us in a padded envelope with a stamped return padded envelope.
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Shipment of products will be made within 48 hours if inventory permits, except during weekends and holidays. If payment is by personal check, please allow 7 - 10 day for check to clear bank before shipping.